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Terms of Service

Last updated: October 1, 2025

Welcome to Nexatone

These Terms of Service ("Terms") govern your access to and use of Nexatone's services, including our website, applications, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

About Nexatone

Nexatone is a technology company based in the United Kingdom that develops cross-platform SaaS solutions with a focus on privacy, user empowerment, and ethical AI. We provide productivity tools, language learning platforms, encrypted storage solutions, and custom software development services.

Acceptance of Terms

By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Nexatone. You must be at least 13 years old to use our Services. If you are under 18, you must have permission from a parent or guardian.

Description of Services

Productivity Suite

Intelligent task management and workflow automation tools designed to learn from your habits and optimize productivity across all platforms.

Language Learning Platform

Adaptive language learning platform with privacy-first design, offering personalized curricula that respect your data while accelerating your progress.

Encrypted Storage

End-to-end encrypted cloud storage solution with zero-knowledge architecture, ensuring your data remains private and accessible only to you.

Custom Development

Bespoke software development services for businesses and individuals looking to bring their ideas to life.

User Accounts and Registration

Account Creation

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as needed.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Account Termination

You may terminate your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms or our policies.

Acceptable Use Policy

You agree to use our Services responsibly and not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Upload, share, or transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use our Services to spam, harass, or abuse others
  • Reverse engineer, decompile, or attempt to extract source code from our software
  • Use automated tools to access our Services without permission
  • Interfere with or disrupt the operation of our Services

User Content and Data

Your Content

You retain ownership of any content you create, upload, or share through our Services ("User Content"). By submitting User Content, you grant us a limited license to use, store, and process such content solely to provide our Services.

Content Responsibility

You are solely responsible for your User Content and must ensure you have all necessary rights to share it through our Services. We do not endorse or take responsibility for User Content.

Content Removal

We reserve the right to remove User Content that violates these Terms or our policies, but we have no obligation to monitor or review content proactively.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to:

  • Implementing strong security measures to protect your data
  • Being transparent about our data practices
  • Giving you control over your personal information
  • Complying with applicable privacy laws and regulations
  • Never selling your personal data to third parties

Intellectual Property

Our Rights

The Services, including all software, designs, text, graphics, and other content (excluding User Content), are owned by Nexatone and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms. This license does not include the right to resell, redistribute, or create derivative works from our Services.

Trademark Policy

Nexatone and related logos are trademarks of Nexatone. You may not use our trademarks without our prior written consent.

Payment Terms

Paid Services

Some of our Services require payment. By purchasing paid Services, you agree to pay all applicable fees and taxes. Prices are subject to change with notice.

Billing and Subscriptions

For subscription services, you authorize us to charge your payment method on a recurring basis. You can cancel subscriptions at any time through your account settings.

Refunds

Refund policies vary by service and will be clearly communicated at the time of purchase. Generally, we offer refunds within 30 days of purchase for annual subscriptions.

Service Availability and Modifications

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

Service Modifications

We may modify, update, or discontinue Services or features at any time. We will provide reasonable notice for significant changes that affect your use of the Services.

Disclaimers and Limitations of Liability

Service Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Nexatone shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Nexatone from any claims, damages, losses, and expenses (including legal fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

Dispute Resolution

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Dispute Resolution Process

Before initiating formal legal proceedings, we encourage you to contact us to resolve any disputes. If we cannot resolve a dispute informally, any legal action must be brought in the courts of England and Wales.

Changes to Terms

We may update these Terms from time to time to reflect changes in our Services or legal requirements. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our Services after any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our Services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms specific to certain Services, constitute the entire agreement between you and Nexatone regarding your use of our Services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@nexatone.com

Support: support@nexatone.com

General: admin@nexatone.com

Address: Nexatone
United Kingdom

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